Politique de confidentialité

In the interest of transparency regarding the collection and processing of your personal data :

We want you to make informed decisions about how your Personal Data is used and processed. To support this, we've put in place clear methods and procedures to keep you informed at every relevant stage.
Where we consider specific information necessary, we will communicate it to you in a timely manner.
We're happy to answer any questions you may have and to clarify any restrictions that may apply under applicable law. You can reach us by email at: info@sereinjaugeance.com

Personal data will only be used for the purposes specified in the Policy.

Vos données personnelles peuvent être traitées à plusieurs fins : vous proposer le site web et vous connecter à des plateformes de trading tierces (les « Services »), améliorer le site, protéger nos droits et intérêts, assurer la maintenance et la fourniture des Services, satisfaire à toute obligation réglementaire ou légale, et mener des activités administratives et commerciales liées aux Services.
Vos données personnelles sont également traitées afin de mieux comprendre vos préférences et vos besoins.

To use essential tools for protecting your personal data rights :

To exercise your rights, simply contact us at any time with a request regarding your personal data. We can update or delete it, restrict its use for specific or general purposes, provide it directly to you, or transfer it to a third party. We are committed to handling every request promptly.

Protect your personal data :

While we cannot guarantee absolute security of your Personal Data, we are committed to employing a range of methods and techniques to protect it.
Our Privacy and Security Policy is comprehensive.

Scope

This Policy describes the personal data the Company collects about individuals, and how that data is processed, shared with third parties, and protected.
This Policy applies to information relating to an identified or identifiable individual. An identifiable individual is one who can be identified directly, or through a combination of additional information we hold or can reasonably access.
"Processing" refers to any operation involving the use or collection of personal data, including its management, structuring, and storage.
Our services are intended for a general audience and are not designed for use by individuals under the age of 18. We do not knowingly collect information from minors or permit them to use our services. If we become aware that we hold information relating to a minor, we will delete it promptly.

2. Quelles données personnelles détenons-nous vous concernant ?

Lorsque vous accédez à nos Services, à nos canaux de service ou à notre site web, nous collectons des Données Personnelles. Selon les cas, nous pouvons vous les demander directement, les collecter en analysant l'utilisation de nos Services et canaux, ou les recevoir de nos partenaires tiers.

You are not required to share any personal information with the company, and there are no consequences for choosing not to do so.

You are not required to provide personal data. However, withholding it may prevent us from delivering our Services or granting you access to the website.

4. Quels types de données personnelles sommes-nous susceptibles de collecter ? Lorsque vous visitez notre site web, nous collectons les informations personnelles suivantes vous concernant :

This includes information from your online activity log, traffic data (such as your IP address, access date, and access time), language settings, software crash logs, browser type, and device information. This data is non-personal and cannot be used to identify you.
Personal data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through our services.
Personal data you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base juridique et motifs du traitement des données personnelles

6. Transfert de données personnelles à des tiers

La Société peut transmettre des Données Personnelles à des sociétés tierces qui nous fournissent des services tels que l'hébergement et le stockage, l'analyse des adresses IP, et l'analyse de l'expérience utilisateur.
Vous pouvez également nous demander de communiquer certaines de vos Données Personnelles à des plateformes de trading tierces. Dans ce cas, nous transmettrons les Données Personnelles que vous nous avez fournies à ces plateformes. Leur utilisation de vos Données Personnelles est régie par leurs propres politiques de confidentialité. Vos Données Personnelles peuvent être partagées avec plusieurs plateformes de trading.
La Société peut partager des Données Personnelles avec des entités liées ou des partenaires commerciaux afin de disposer des ressources nécessaires pour améliorer les produits et services proposés à ses clients.
Lorsque la protection des droits de tiers ou d'actifs l'exige, la Société est autorisée à divulguer des Données Personnelles aux autorités réglementaires, locales ou à d'autres autorités officielles.
Nous pouvons également partager vos Données Personnelles avec des investisseurs ou acquéreurs potentiels, ou avec des prêteurs de la Société ou de toute autre société du groupe, dans le cadre d'une fusion, d'une restructuration, d'une consolidation, d'un transfert ou d'une cession d'actifs, ou de toute procédure de faillite impliquant la Société ou toute autre société du groupe.

7. Cookies et services tiers

We may work with third parties, such as advertising networks and analytics providers, who may also use cookies or similar technologies on our website.
Cookies are small text files placed on your device when you visit or access the website. They are used to collect information about your preferences and browsing habits in order to enhance your user experience, remember your settings, and personalise products and services that may be relevant to you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are temporarily stored on your device and remain active only until you close your browser. Others are persistent cookies, which remain on your device for a set period after your browser is closed. Persistent cookies help the website recognise you as a returning user and allow you to navigate the site more efficiently.

Types de cookies :

Ils peuvent être utilisés par nous selon leur finalité :

AVIS DE SUIVI EN LIGNE
Ce service ne prend pas en charge les signaux de refus de suivi.
8. La conservation de vos données personnelles

We retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable law, regulations, or regulatory orders.
We share your information with third-party trading platforms for a period of 12 months. With your consent, we will continue sharing your data for an additional 12-month period.
We review retained Personal Data on a regular basis to confirm it remains necessary.

9. Transfers of Personal Data to a Third Country or International Organisation

10. Sécurité des Données Personnelles

We have implemented appropriate organisational and technical measures to protect Personal Data, including against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your Personal Data will be maintained without error, nor can we be held liable for any intangible, indirect, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, Personal Data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our control.
Where required by legal or other obligations beyond our control, we may be required to disclose Personal Data to third parties, such as public authorities. In such cases, we have no control over the level of security those third parties apply to your Personal Data.
Personal Data cannot be transmitted over the Internet with complete security. We cannot guarantee the security of Personal Data you transmit to us via the Internet.

11. Hyperlinks to Third-Party Websites

Our website contains links to third-party websites and applications. These are not under the Company's supervision, and we are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken through those sites or applications.
Before accessing any third-party website or application, we recommend reading its privacy policy. You should also exercise caution when sharing personal data with any third party.

12. Changes to This Policy We may update this Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you directly. We encourage you to review this Policy periodically to stay informed of how we protect your information. Continued use of our services following any update constitutes acceptance of the revised Policy.

Before accessing any third-party website or application, we recommend reviewing its privacy policy. You should also exercise caution about any personal data you choose to share with them.

13. Your Rights Regarding Your Personal Information

You have the right to ask us to verify the accuracy of your Personal Data, correct any errors, and delete any Personal Data we no longer need. You may also restrict the scope of how your personal information is processed.
If you reside in the EEA, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. To exercise any of these rights, please submit your request by email to the address below.
Right of Access
We can verify the accuracy of the Personal Data we process about you. Where applicable, you may access your Personal Data.
We will provide one electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. Data will be made available in electronic form upon request.
The right of access must not prejudice the rights and freedoms of others. If a request would be detrimental to another person's rights or freedoms, we may refuse or limit it accordingly.
Right to Rectification
We will correct inaccurate Personal Data upon request. You have the right to require that any incomplete Personal Data concerning you be rectified, taking into account the purpose of the processing.
Right to Erasure
The following grounds apply: (a) the Personal Data is no longer necessary in relation to the purpose for which it was collected or processed; (b) you withdraw your consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of your Personal Data based on our legitimate interests or those of a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation applicable to us.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defence of legal claims.
Restriction of Processing
If you have concerns about the accuracy of your Personal Data, you may ask us to restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defence of legal claims, or to protect the rights of another natural person, or for reasons of substantial public interest within the European Union or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are party, you have the right to receive and consult the Personal Data you have provided to us.
You may request that your Personal Data be transmitted directly from us to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure, and must not prejudice the rights and freedoms of others.
Right to Object
You have the right to object at any time to processing of your Personal Data based on our legitimate interests or those of a third party, including profiling based solely on those interests. We may continue such processing only where we demonstrate compelling legitimate grounds that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defence of legal claims.
With regard to direct marketing, you have the right to object at any time to processing of your Personal Data for such purposes.
Right to Withdraw Consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of processing carried out on the basis of your consent prior to its withdrawal.
You have the right to lodge a complaint with the competent supervisory authority.
You may bring a claim before a supervisory authority established by a Member State for the purpose of protecting the fundamental rights of natural persons with regard to the processing of Personal Data within the European Union.
European Union and Member State law may limit your rights in relation to your Personal Data as set out in this section 13.
We will provide the information requested under your rights in section 13 within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature and volume of requests. We will notify you of any extension and the reasons for it within one month of receiving your request.
Unless inconsistent with section 13, information provided in response to requests under section 13 will be supplied free of charge. Where a request is manifestly unfounded or excessive, in particular due to its repetitive nature, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action, or we may decline to act on the request.
Where we have reasonable doubts about the identity of the person submitting a request, we may ask for additional information to confirm identity.